The MortgageDocs Difference
When you choose MortgageDocs, you gain a partner, not just a notary service provider. We work with you to create a unique service plan to best meet your individual needs.
Some of the benefits our clients enjoy include:
› Dedicated Account Manager
› 2 Hour notary assignment
› Fax backs within 2 hours of signing
› Qualified & CFPB compliant Notary Signing Agent coverage in all 50 states
myMortgageDocs Benefits for Clients
Meet myMortgageDocs: The new signing and workflow management platform designed to improve workflow efficiency and maintain safeguards for compliance and borrower protection.
With the new system you can:
Place and Track Orders.
You can now place and track your orders using the myMortgageDocs mobile interface. Simply place your order and receive updates to both your email and your myMortgageDocs account each time one of your orders change status.
Flexible Connectivity Options
For clients placing orders, myMortgageDocs offers several connection options:
– 3rd Party System Integration
– myMortgageDocs Direct
Maintain Document Security.
We work with many banks and financial institutions and understand that security is of the utmost importance. Our online signing management platform, myMortgageDocs, provides a secure portal for document upload. The platform ensures only approved users can upload, download and print documents.
Track all changes and updates of the signing.
Easily view all conversations, updates and order activity statuses in real time. Enjoy access to a full audit trail of order activity from order placement to order fulfillment.
CFPB Compliance & Quality Control.
We understand that compliance and borrower protection are top of mind concerns for our clients. As a result, we have the following safeguards in place:
- – Background Checks
- – Certifications
- – E&O Insurance
Access Managed Reporting.
Enjoy increased visibility into order details with our advanced reporting features:– Comprehensive data capture for each order
– Real-time order status updates
– UPS/FedEx integration for real-time document tracking
Communicate Directly with MortgageDocs and Notaries.
We make communication easy. If you need to make changes to an order, simply make the notes inside myMortgageDocs and all relevant parties will be able to view the updates in real time.